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Information for intermediaries

We recognise the value of intermediaries as specialist communications professionals. 

We believe deeper understanding and closer working between intermediaries and appropriate adults will make for a fairer system.

About appropriate adults

Intermediaries and appropriate adults

About the videos

  • Video 1 explains the history, application of the appropriate adult safeguard.

  • Video 2 explains the role of the appropriate adult.

  • Video 3 explores appopriate adults and intermediaries working together

  • Video 4 addresses key questions asked by intermediaries.

The videos on this page are taken from a presentation to registered intermediaries in November 2022. 

Fullscreen and auto-generated caption options are available via the controls on each video. 

Video 4 includes 'chapters' that cover different questions.